Return Request - The Viral Vista
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Delivery in 1 to 2 Days
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[socials]
Delivery in 1 to 2 Days
Free shipping and COD!! Available
  • 0

Return Request

  • Customers can exchange/return their order within 15 days after an order has been delivered.
  • In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled.
  • Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at connect@thesouledstore.com and we will get back to you.
  • If you have to return or exchange anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on connect@thesouledstore.com.
  • Gift cards/vouchers are non-refundable.
  • Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.
  • To maintain strict hygiene standards of our products, we do not accept returns on boxers and Sweat Activation t-shirts.
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